Privacy Policy

Effective Date 01/01/2022

www.masongrant.co.uk (the “Site”) is owned and operated by Mason Grant Ltd (“Supplier” ”Us” or “We”). Mason Grant Ltd is the data controller and can be contacted at:

Mason Grant Ltd

Registered Office

45A, Norwich Road,

Dereham,

Norfolk,

NR20 3AS

Email Address: hello@masongrant.co.uk

Telephone number: 01366 727660

Contact Form

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect
  2. The use of collected data
  3. Who has access to the data collected
  4. How long we store personal data
  5. How we protect your personal data
  6. The rights of Site users
  7. How to Opt-Out of Data Collection, Use or Disclosure
  8. The Sites Cookie Policy
  9. Modifications
  10. Complaints

This Privacy Policy applies in addition to the terms and conditions of our Site.

  1. The personal data we will collect

Data collected automatically

When you visit and use our Site, we may automatically collect and store the following information:

  • IP address
  • Location
  • Clicked links
  • Content viewed

Data collected in a non-automatic way

We may also collect the following data when you perform certain functions on our Site:

  • First and last name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Auto fill data

This data may be collected using the following methods

  • Creating an account
  • Subscribing to our mailing list
  • Purchasing products via our Site
  • Entering competitions run by or affiliated with Mason Grant Ltd
  • Using our live chat or contact us facilities

2. The use of collected data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated in the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purpose:

  • Statistics
  • Enhancing the user experience of the site

The data we collect when the user performs certain functions may be used for the following purposes:

  • To fulfil orders
  • Marketing emails/offers
  • Entry into Mason Grant Ltd competitions
  • Communication
  • Feedback

3. Who has access to the data collected

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purpose set out in this Privacy Policy.

Third Parties

We may disclose user data to:

  • our web developer for purposes set out in this Privacy Policy.
  • email marketing automation platforms when permission has been granted.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it
  • If it is required for legal proceedings
  • To prove or protect our legal rights
  • To buyers or potential buyers in the event we seek to sell the company

If you follow links from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

4. How long we store personal data

User data will be securely stored until the purpose that the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

5. How we protect your personal data

  • All data is only accessible by our employees and web developers. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination. Our web developers work under the same agreements and policies we have set out.
  • In regard to email marketing automation platforms, we will only work with companies with long-standing secure procedures and positive reputations. Any companies used for email marketing will be reviewed in line with this Privacy Policy prior to details being shared.
  • While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The internet as a whole can be unsecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

6. The rights of Site users

Under GDPR, you have the following rights:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request, please contact us via the above channels

7. How to Opt Out of Data Collection, Use or Disclosure

In addition to the above we provide the following specific opt-out methods for forms of collection, use or disclosure of your personal data specified below:

  • You can opt out of the use of your personal data for marketing emails. You can opt out by clicking unsubscribe at the bottom of any marketing email or by updating your email preferences under “Your Account” on our website.

8. The Sites Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to disable cookies in your internet browser, but this may decrease the quality of your user experience. Our Site may use the following cookies:

  • Essential Cookies
  • Analytical/Performance Cookies
  • Functionality/User Preference Cookies
  • Marketing/Targeting/Social Sharing Cookies.

Our full Cookie Policy is viewable on our website

9. Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of the Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

10. Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods at the top of this Privacy Policy. If you feel we have not addressed your concerns in a satisfactory manner you may contact a supervisory authority. You can lodge a complaint with the supervisory authority by contacting The Information Commissioner’s Office.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire,

SK9 5AF.

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk