FAQs - Wax Melts

Wax Melt FAQs & Product Care

We want you to get the very best from our products and for your shopping experience with Mason Grant to be a positive one. Below are answers to some frequently asked questions and tips for product care.

 

What is a wax melt?

A wax melt is like a candle, just without the wick. Wax melts are used to bring fragrances to a space and the best bit is you can quickly change them over to suit your mood. By heating the wax from underneath you are able to achieve a strong scent throw that is even and steady.

How do you use a wax melt?

Using wax melts is super easy. We have researched the common issues and designed a unique melt that minimises handling and mess. Simply pop your melt out of the box and place it in the bowl/dish of your wax burner/melter. Either switch on your electric burner or light a four hour tealight underneath the bowl. Gradually, the heat will reach the bowl and melt the wax, and this will then release your chosen fragrance.

What type of wax does Mason Grant use?

We use bio-degradable soy wax for our wax melts. We have carried out extensive testing and found that soy wax is best suited to our products. There are a lot of industry discussions on the environmental impact of different types of waxes. Rest assured though, we research extensively so we can make informed decisions and select only the best materials to align with our sustainability ethos.

How long will the wax melt release the scent for?

Mason Grant wax melts will produce approx. 20 hours of fragrance each melt; however, we frequently receive feedback saying they last longer. As our products are made of natural waxes and hand-poured, this may vary slightly. The average candle burns between 20-40 hours, so when it comes to value, wax melts are a really economical way to fragrance your home. Our melts have also been designed to snap in half easily, meaning you can melt them in multiple rooms or have a softer fragrance throw.

What type of wax burner/melter should I use?

Throughout our testing processes, we trial our wax melts in various styles of wax burners/melters to ensure they perform well. Ultimately, the style of burner will have an impact on how the fragrance is released. Electric burners tend to heat the wax at a lower temperature, meaning your scent will be softer and last longer. Tea light burners can vary greatly in size and design. Some people use oil burners to melt wax, which isn’t ideal. Oil burners are designed to sit closer to the flame to heat the oil to greater temperatures; we don’t need our melts to get this hot.

We strongly recommend only using four hour tealights.

Always follow the burner/melters manufacturers’ guidelines and never leave a naked flame unattended. It’s also good practice to check your burner regularly for cracks or imperfections.

How do I remove the spent wax?

Once your wax melt has given off the last of its fragrance it’s time to clean out the bowl. First things first, never pour wax down the drain. The two ways that are the most effective and the safest are:

• Cotton wool – while your wax is still warm, place a couple of cotton wool balls into the bowl/dish. The wax will soak into the cotton wool and can be removed safely and disposed of.
• Freeze it – once your wax has cooled completely, you can pop the dish/bowl into the freezer for around 10 minutes. The wax should then easily pop out of the bowl.

Where can I find allergy information?

All of our packaging conforms to CLP regulations and states potential allergens clearly. If you have any queries, please contact us.

Why is there vapour rising from the melt pool?

Sometimes you might see a vapour rising from the melt pool, this is completely normal and is the wax melt releasing its fragrance. If you’re finding this is happening regularly and that your fragrance isn’t lasting as long as you hoped it may be worth reading our recommendations above on which burner to use.

How do I store my wax melts?

Wax melts need to be stored in a cool dry place, out of reach of children and pets. By their very nature, if they get too warm, they will melt so keep out of direct sunlight. If you are not a frequent user of wax melts, it may be worth removing your melts from the box and storing them in a glass jar. This will ensure you get maximum longevity from the melts. Do not mix different fragrances together, and always retain the original packaging for reference.

Can I melt different wax melts together?

Some companies actively encourage the mixing of different scented wax melts, but as far as Mason Grant is concerned, this is a big no-no. Fragrance oils go through extensive testing by industry experts to ensure they are as safe as possible and compliant with all regulations. By mixing two or more melts together, you will change the makeup of the melt pool and how the different ingredients react with each other. We therefore advise only burning one fragrance in a burner/melter at any one time. You can, however, use two burners in the same room to create your own variety of scent combinations.

Find your favourite scent here.

If you have any questions that haven't been answered here then please don't hesitate to get in touch with us, we will be more than happy to help.